Question 1

Do you come to my home or office?

Accepted Answer

Yes. We are fully mobile across San Diego County. We arrive at your driveway, apartment garage, or workplace parking lot with everything needed for the detail.

Question 2

Do you use my water and electricity?

Accepted Answer

Yes. We use your outdoor water spigot and a standard outdoor outlet at the appointment location. Using your utilities is how we keep our prices lower than shop detailing, so please make sure both are accessible before we arrive.

Question 3

How long does a detail take?

Accepted Answer

An Exterior Shine typically takes 1.5 to 2 hours, an Interior Refresh 2 to 3 hours, and a Full Detail Experience 4 to 5 hours depending on the size and condition of the vehicle.

Question 4

Which package should I choose?

Accepted Answer

If the paint and wheels are your concern, start with Exterior Shine. If the cabin needs help, choose Interior Refresh. For a complete reset, book the Full Detail Experience. Our Package Finder can recommend one in about a minute.

Question 5

What happens if it rains on my appointment?

Accepted Answer

We monitor the forecast and will reach out to reschedule at no charge if weather would affect the quality of the work. Covered parking often lets us proceed as planned.

Question 6

Can you remove pet hair, stains, and odors?

Accepted Answer

Yes. Our interior work includes extraction and deep cleaning that addresses pet hair, spills, and lingering odors. Heavily soiled interiors may need extra time, which we confirm before we start.

Question 7

How do I book or change an appointment?

Accepted Answer

Request a time through our booking page and we will confirm by text or email. To adjust an appointment, reply to that confirmation or contact us and we will find a new slot.

Question 8

What forms of payment do you accept?

Accepted Answer

Right now we accept Venmo and cash only. Payment is due once the detail is finished, so you can see the results before you pay. We are not set up for cards or checks yet.

Frequently Asked Questions